Wednesday, August 3, 2011

Daily CryptoQuote problem [UPDATE: Fixed]

The Daily CryptoQuote is not working today (August 3, 2011) due to an issue on the server. Support ticket has been submitted. Hoping server gurus will fix ASAP.

In the meantime, you will see a message that you have already completed the puzzle, and then see results with a date of November 30, 2 (yes, the year is 2). This particular side effect is one I will be fixing in the next update of CryptoQuote. Sorry for any confusion this has caused.

UPDATE (Friday, August 5, 2011)
My ticket was assigned within a few hours of being submitted. Since then (now 2 days), I have not seen any other activity. I continue to update the ticket, but am working on making changes to CryptoQuote to work around this problem entirely. I am very disappointed with my web hosting provider and am expecting that my workaround will have to be the solution.

Bottom line, this means the daily challenge will likely be down until you update to a new version of CryptoQuote. A new version of CryptoQuote will take me at least 1 week to get onto the App Store. I thank you for your patience.

UPDATE (Tuesday, August 9, 2011)
My website provider is not willing to fix this issue. Fortunately, I have submitted CryptoQuote 2.1 to the App Store. Hopefully this update will be reviewed and approved within a week.

Thank you all for your patience and kind emails during this time. I am sorry that you are missing out on this regular part of your day and hope to have this back working great for you ASAP. Please know that this new app version will give me the ability to workaround the issue seen this time, as well as provide for a smooth transition to a new web hosting provider should that become necessary in the future.

Thanks again and happy puzzling!

UPDATE (Wednesday, August 10, 2011)
FIXED!!! Apple accepted my request for an expedited review and CryptoQuote 2.1 was reviewed and approved today. You should see the new update in the App Store on your iPhone, iPod touch, or iPad now or within the next few hours. My great appreciation again for your patience and happy puzzling! :-)